If my flight is delayed or cancelled due to technical issues, can I claim compensation?
If your flight is delayed or cancelled due to technical issues, you may be entitled to compensation. Airlines are legally obligated to provide passengers with certain rights when their flights are disrupted, and this includes the right to claim compensation for delays and cancellations.
In order to be eligible for compensation, the disruption must have been caused by the airline, not by an external factor such as bad weather. If the disruption was caused by a technical issue, such as a mechanical failure or a computer glitch, then you may be entitled to compensation.
The amount of compensation you can claim depends on the length of the delay and the distance of the flight. Generally, if the delay is more than three hours, you can claim up to €600 per person. If the flight is cancelled, you can claim up to €400 per person.
In order to claim compensation, you must first contact the airline and provide them with evidence of the disruption. This could include a copy of your ticket, a copy of the flight schedule, and any other documents that prove the disruption was caused by the airline.
Once you have provided the airline with the necessary evidence, they will assess your claim and decide whether or not you are eligible for compensation. If they decide that you are eligible, they will usually offer you a voucher or a refund.
It is important to note that airlines are not obligated to provide compensation if the disruption was caused by something out of their control, such as bad weather. In these cases, the airline may offer you a voucher or a refund, but they are not legally obligated to do so.
If you are unhappy with the airline’s decision, you can contact the Civil Aviation Authority (CAA) in your country. The CAA is responsible for regulating the aviation industry and they can help you if you feel that the airline has not treated you fairly.
In conclusion, if your flight is delayed or cancelled due to technical issues, you may be entitled to compensation. The amount of compensation you can claim depends on the length of the delay and the distance of the flight, and you must provide the airline with evidence of the disruption in order to make a claim. If you are unhappy with the airline’s decision, you can contact the CAA for help.
If you’ve ever had your flight delayed or cancelled due to technical issues, you may be wondering if you can claim compensation. The answer is yes, in some cases you may be eligible for compensation. This article will explain the process of claiming compensation for a delayed or cancelled flight due to technical issues.
First, it’s important to understand the circumstances in which you may be eligible for compensation. Generally, if your flight is delayed or cancelled due to technical issues, you may be able to claim compensation. This includes if the airline was responsible for the technical issue, such as a mechanical failure or a computer glitch. However, if the delay or cancellation was due to an “extraordinary circumstance”, such as bad weather or a strike, then you are not eligible for compensation.
The next step is to contact the airline to find out if you are eligible for compensation. The airline should be able to provide you with information about the technical issue that caused the delay or cancellation, as well as any compensation you may be entitled to. If the airline is not able to provide you with this information, you can contact the Civil Aviation Authority (CAA) in your country for more information.
Once you have determined that you are eligible for compensation, you should contact the airline again to make a claim. The airline should provide you with a form to fill out, which will include information about the flight, the technical issue, and the compensation you are requesting. You should also provide any supporting documents, such as receipts or proof of purchase, to help support your claim.
Once you have submitted your claim, the airline will review it and determine if you are eligible for compensation. If your claim is approved, the airline will typically provide you with a check or other form of compensation. However, if your claim is denied, you may be able to appeal the decision.
If you are still not satisfied with the outcome of your claim, you can contact a consumer rights organization in your country. These organizations can provide you with advice and assistance in filing a complaint against the airline. In some cases, they may even be able to help you get the compensation you are entitled to.
In conclusion, if your flight is delayed or cancelled due to technical issues, you may be eligible for compensation. To find out if you are eligible, you should contact the airline and provide them with information about the technical issue and any supporting documents. If your claim is approved, the airline will typically provide you with a check or other form of compensation. If your claim is denied, you may be able to appeal the decision or contact a consumer rights organization for assistance.
