What are my rights if my flight is cancelled in Europe?
When your flight is cancelled in Europe, it can be a frustrating and confusing experience. You may be left wondering what your rights are and how you can get your money back. In this article, we will discuss what your rights are if your flight is cancelled in Europe, and how you can get the compensation you deserve.
If your flight is cancelled in Europe, you are entitled to certain rights under the European Union’s Denied Boarding Regulation (EC 261/2004). This regulation states that if your flight is cancelled, you are entitled to a full refund of the ticket price, or a re-routing to your destination. If you choose to be re-routed, the airline must provide you with meals and accommodation while you wait for your new flight.
If your flight is cancelled due to extraordinary circumstances, such as bad weather or a strike, the airline is not required to provide you with a refund or re-routing. However, you may still be entitled to compensation for the inconvenience caused. The amount of compensation you can receive depends on the distance of your flight and the length of the delay. For flights of 1500km or less, you can receive up to €250 in compensation. For flights of more than 1500km, you can receive up to €400 in compensation.
If your flight is cancelled due to the airline’s fault, such as an aircraft malfunction or overbooking, you are entitled to a full refund of the ticket price, as well as a re-routing to your destination. The airline must also provide you with meals and accommodation while you wait for your new flight.
If your flight is cancelled due to the airline’s fault, you may also be entitled to additional compensation. The amount of compensation you can receive depends on the distance of your flight and the length of the delay. For flights of 1500km or less, you can receive up to €600 in compensation. For flights of more than 1500km, you can receive up to €800 in compensation.
In addition to the compensation you are entitled to, the airline must also provide you with assistance while you wait for your new flight. This includes meals and refreshments, two telephone calls or emails, and accommodation if necessary.
If your flight is cancelled in Europe, it is important to remember that you have rights. You are entitled to a full refund of the ticket price, or a re-routing to your destination. You may also be entitled to additional compensation, depending on the distance of your flight and the length of the delay. Finally, the airline must provide you with assistance while you wait for your new flight.
By understanding your rights if your flight is cancelled in Europe, you can ensure that you get the compensation you deserve.
When a flight is cancelled, it can be a frustrating and confusing experience. Many travelers are unsure of their rights and what to do in such a situation. This article will provide an overview of what your rights are if your flight is cancelled in Europe.
First and foremost, it is important to understand that the European Union (EU) has established a set of regulations known as the “Regulation (EC) No 261/2004”. This regulation outlines the rights of passengers in the event of a flight cancellation or delay. The regulation applies to all flights departing from an EU airport, as well as flights arriving in the EU from a non-EU country.
The regulation states that if your flight is cancelled, you are entitled to a full refund of the ticket price. This includes any taxes, fees, and surcharges that were included in the ticket price. You may also be entitled to compensation depending on the length of the delay or cancellation. The amount of compensation you are entitled to depends on the length of the delay or cancellation, as well as the distance of the flight.
If your flight is delayed, you may be entitled to meals, refreshments, and accommodation. The airline is required to provide these services free of charge if the delay is more than two hours for a flight of up to 1,500 kilometers, or more than three hours for a flight of more than 1,500 kilometers.
In addition, the airline is required to provide you with information about your rights and how to make a claim for compensation. This information should be provided to you in writing at the time of the cancellation or delay. If the airline fails to provide this information, you can contact the national enforcement body in the country where the flight originated.
Finally, if you are not satisfied with the airline’s response to your complaint, you can contact the European Consumer Centre. The European Consumer Centre is an independent body that can provide advice and assistance in resolving disputes with airlines.
In conclusion, if your flight is cancelled in Europe, you are entitled to a full refund of the ticket price and may be entitled to compensation depending on the length of the delay or cancellation. The airline is also required to provide you with information about your rights and how to make a claim for compensation. If you are not satisfied with the airline’s response to your complaint, you can contact the European Consumer Centre for advice and assistance.